Referral Terms & Conditions for Agents & Referrers

Legally Binding Version

Effective Date: 17th October, 2025 | Version: 1.2

Why This Policy Exists

Raha Technologies follows Indian tax laws for all payments made to agents, lead generators, or student referrers. This policy ensures transparency, legal compliance, and prevention of tax fraud.

Mandatory PAN Submission

What is PAN?

PAN (Permanent Account Number) is a 10-digit alphanumeric tax identification number issued by the Government of India.

When Do We Ask for PAN?

You must provide a valid PAN card if:

  • You earn more than ₹10,000 in commission in a single month, OR
  • You are expected to earn more than ₹15,000 in total commission in the financial year (April–March).

How Do You Submit PAN?

Upload a clear PAN card copy during onboarding or before receiving commission.

PAN must be verified by our system.

No PAN = No future payments.

TDS (Tax Deducted at Source) Deduction

What is TDS?

TDS is a small portion (5%) we must deduct from your commission and deposit with the government on your behalf.

Legal Rule:

Section 194H of the Income Tax Act says TDS is mandatory if a person earns more than ₹15,000/year as commission.

If PAN is not provided, TDS rate increases to 20%.

Examples for Easy Understanding

You must provide PAN and accept TDS for payments above ₹10,000/month.

Bank or Cash – Same Rules Apply

Whether we pay you through:

  • Bank Transfer
  • Cash
  • UPI

You still need to provide PAN, and TDS will be deducted.

Example:

  • Student pays cash: ₹1.5 lakh
  • Agent commission: ₹20,000
  • Agent has no PAN
  • We cannot pay you until PAN is provided, and 5% TDS is deducted.

If PAN is missing, 20% TDS is mandatory (i.e., ₹4,000 deducted).

What Happens If You Don't Cooperate

Our Compliance Procedure (Behind the Scenes)

We maintain a secure Commission Ledger with:

  • Agent name
  • PAN details
  • Commission earned
  • TDS deducted
  • Payment mode & date

We also:

  • File quarterly TDS returns to the government
  • Send you Form 16A (TDS certificate) by email every quarter

Important Note for All Agents: PAN + TDS is 100% mandatory for commission above ₹10,000/month or ₹15,000/year. If not followed, your payouts will be held back until you submit valid documents.

Referral, Lead Generation & Reward Payment Policies

IMPORTANT NOTICE

Raha Technologies maintains zero tolerance toward fraudulent activities in referral programs or lead generation systems. All users, agents, and students participating in these programs must comply with the following rules and verification systems. Any violation may lead to suspension, ban, or legal prosecution under Indian cybercrime, contract law, and fraud prevention statutes.

7.1 Student Referral Program & Eligibility

7.1.1 Overview & Eligibility

Objective: To reward genuine, value-adding referrals while maintaining academic and ethical integrity.

Rules:

  • No self-referrals, family, or household members allowed.
  • Referrals must be submitted via the official platform or referral code before enrolment.
  • Referrer can earn a maximum of 10 referral rewards per academic year (capped to prevent abuse).

Referral Examples & Eligibility Rules

✓ Valid Referral
Raj, a Full Stack student, refers his college friend who pays full fee and completes 60% of the course → Raj receives ₹1,000 reward.

✗ Invalid Referral
Riya refers her cousin who later cancels within 1 month → No reward issued; warning sent to Riya.

7.1.2 Who is NOT Eligible

Referral rewards are denied or revoked if:

Penalty Structure:

  • First Offense: Reward revoked, warning email issued
  • Second Offense: Account suspended for 30 days
  • Third Offense: Permanent Ban + Legal Notice + ₹10,000 fine

Example – Misuse Case:
Student refers 4 fake emails, claims ₹4,000, then they cancel → Fraud detected, account banned and fined.

Agent / Lead Coordinator / Lead Generation Rules

7.2.1 What is Lead Generation?

Lead generators (Agents / Lead Coordinator) provide contacts of potential students. If those leads convert into paying students, a commission is paid.

Commission Pay-out Structure

Performance Bonus (Based on Monthly Enrollment)

To reward consistency and high performance, agents are eligible for additional cash bonuses:

NOTE:

  • Standard Commission: Agents will receive a flat 5% of the total course fee for each successful student enrollment attributed to them via their referral link or ID.
  • Performance Bonus (if applicable): Based on lead quality and volume over time, additional bonuses may be offered. These are discretionary and not guaranteed.

Commission Conditions:

Paid only after 50% course progress (live sessions or LMS tracking) + full fee collection.

Course Completion Status will be evaluated using our internal student learning management system (LMS).

No payment on refund request, cancel request, bounced cheques, fraud cases, EMI defaulters.

Commissions exceeding ₹10,000/month are subjected to PAN verification & TDS compliance.

Referral Validation:

The referral must be made using a valid agent referral link or agent code.

Referrals submitted manually without using the secure referral system will not be counted.

One Agent per Student Rule:

Commission is payable only to the first registered agent per student. No dual or disputed referrals will be entertained.

Agent Responsibilities

  • Share only official referral links/QR codes
  • Do not promise students discounts, cashback, or unauthorized perks
  • Maintain ethical conduct and truthfulness in all communications

7.3 Fraud Prevention in Referrals & Lead Generation

7.3.1 Common Fraud Types & Penalties

Example – Fake Lead Scam:
Agent submits 20 fake students, 5 of them pay, then cancel. Lead generator gets ₹10,000 → All commissions frozen, blacklisted, legal warning issued.

Example – Refund Abuse:
Student A enrolls using Student B's referral code, B gets ₹1,000. Then A cancels → Both B and A are suspended.

7.3.2 Verification Process & Legal Measures

How We Detect Fraud:

  • IP/device fingerprinting to detect duplicate entries
  • Phone & Aadhaar verification
  • Automated course progress checks
  • Payment method tracking (flag shared or stolen credentials)

Legal Framework Used:

  • Section 420 IPC: Cheating and dishonesty inducing delivery of property
  • Information Technology Act, 2000: Cyber Fraud and Impersonation
  • Consumer Protection (E-Commerce) Rules, 2020

Penalties for Fraudulent Activity

  • First Offense: 60-day suspension, all payments frozen
  • Second Offense: Blacklist + ₹10,000 fine
  • Third Offense: FIR filed, platform access permanently revoked

Example – Legal Action:
An agent uses bots to generate and convert 30 fake leads via prepaid wallets. Raha Technologies issues legal notice, files FIR under cybercrime laws.

7.4 Governance & Final Decision Clause

All referrals, leads, and commission cases are subject to internal audit and verification by Raha Technologies. Raha Technologies holds absolute and final authority to approve, suspend, revoke, or deny any reward or commission. No appeal, negotiation, or exception shall be entertained once a decision is made due to a confirmed violation.

These Terms of Service constitute an 'electronic record' within the meaning of the applicable law (including the Information Technology Act, 2000) and is generated by a computer system and does not require any physical or digital signatures.